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Stock Return Policy

 

Non-Returnable / Non-Exchangeable Section

1) Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures displayed.

2) Item design is slightly different from the picture displayed (eg. button or pocket).

3) Return or exchange is not allowed if size measurement differs within 3cm.

4) All clearance or sale item is non-exchangeable and non-refundable. 

5) Any personal feeling or subjective reason that product is not suit you or does not meet your expectation.

6) Customer does not like the color or style and wish to change to other color or design.

 

Returnable / Exchangeable Section

1) Items that has large area of damage or stained or send the wrong item.

2) Any return or exchange request that falls outside of our stated policy will not be entertained.

3) Customers are required to send in a written notice via email to us within 2 days of receiving the item for a valid exchange or return.

4) Item must be returned unused in their original condition including taps, tag attached or packages. All items will be inspected on return.

5) Customer are required to provide details as below by sending email to This email address is being protected from spambots. You need JavaScript enabled to view it. .

  1. Order number
  2. Product code of damage item
  3. Size of damage item
  4. Reason